We're Here to Help 💙
Having trouble with FreezeFlow or have a question? We'd love to hear from you. Send us an email and we'll get back to you as soon as possible.
Email SupportFrequently Asked Questions
Is my data backed up?
All your data is stored locally on your device. We recommend using iCloud backup to keep your data safe. FreezeFlow itself does not back up your data to external servers.
What happens if I delete the app?
Deleting the app will remove all locally stored data. Make sure to export or note down important information before uninstalling.
Does FreezeFlow work offline?
Yes! FreezeFlow works fully offline. No internet connection is needed to track your stash.
How do I report a bug?
Please email us with a description of the issue and your iOS version. Screenshots are always helpful!
Privacy
We take your privacy seriously. FreezeFlow collects no personal data. Read our full Privacy Policy for details.